Services

 

Grimsby Power provides various services within its service area.  If your streetlight is out, or you have a question about tree trimming or about electrical cable locates, we can help.  For convenience, the forms for each of these services is provided in this section.

Please note that you should contact us for electrical cable locates before you drive stakes, blast, drill or dig on municipal property.  This could save you from possible injury or death.  

Grimsby Power is not part of the Ontario One-Call.  If you need to find water, gas or telecommunications lines, please contact the appropriate personnel.  More information is provided in the Safety-Call Before You Dig section of this website.

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WHAT'S NEW?

Recent news

The Ontario Energy Board has set electricity prices effective May 1, 2021. These prices will appear on the Electricity line of you bill and are only for the electricity you use. They do not include other charges like delivery. Time of Use prices per kilowatt hour: Off Peak – 8.2¢ Mid Peak – 11.3¢ On Peak – 17.0¢ Tiered prices per kilowatt hour: Residential Tier 1 – First 600 kWh – 9.8¢ Tier 2 – Above 600 kWh – 11.5¢ The Ontario Electricity Rebate (OER) has also changed effective May 1, 2021. Effective May 1, 2021 the OER will be 18.9%.

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New Electricity Rates Effective May 1, 2021
on Apr 27, 2021

The Ontario Energy Board has set electricity prices effective May 1, 2021 ...

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Notice of Hearing
on Aug 13, 2021

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Electricity Rates November 1, 2021
on Nov 1, 2021

The Ontario Energy Board (OEB) announced that electricity prices for households and small businesses will not change as ...

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Grimsby Power 2020 Scorecard
on Sep 30, 2019

Each year electricity utilities are issued a scorecard that provides certain performance information ...

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Approved Rate Change Effective January 1, 2021
on Dec 16, 2020

On August 17, 2020, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) for rates effective Janua ...

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Customer Choice - Effective November 1, 2020 Customers Can Opt Out of Time-of-Use Pricing
on Oct 13, 2020

Effective November 1, 2020 customers paying electricity based on Time-of-Use rates, On, Mid and Off peak, can opt out of ...

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Rate Change Effective January 1, 2021
on Sep 2, 2020

Grimsby Power has applied to the Ontario Energy Board for a change in rates effective January 1, 2021 ...

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Notice To Customers
on Mar 19, 2021

Grimsby Power was made aware of a ransomware attack perpetrated against one of its third-party contractors, which contra ...

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No Late Payment Charges for Invoices Issued March 11-31, 2021
on Mar 24, 2021

You may notice your electricity bills are slightly delayed ...

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COVID-19 Energy Assistance Program (CEAP)
on Jul 13, 2020

CEAP provides a one time, on-bill credit to eligible residential electricity customers.

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Reduction in Global Adjustment
on Jan 11, 2021

Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead ...

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Phone Scam Alert
on Jun 16, 2021

Grimsby Power has been notified that phone calls have been made to Grimsby Power customers stating that payment needs to ...

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Scam Alert - Refund Text Message
on May 26, 2021

Grimsby Power has been notified that text messages have been sent out stating that the hydro provider will be returning ...

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