In the event of a conflict between the contents of Grimsby Power's Conditions of Service document and the Distribution License or regulatory codes issued by the OEB, or the Energy Competition Act, 1998 (the "Act"), the provisions of the Act, the Distribution License and associated regulatory codes shall prevail in the order of priority as indicated below. If there is a conflict between a Connection Agreement with a customer and the Conditions of Service, this Conditions of Service shall govern.
Hierarchy of Codes |
|
| 1. Affiliate Relationships Code | 3. Retail Settlement Code |
| 2. Distribution System Code | 4. Standard Supply Service Code |
When planning and designing for electricity service, customers and their agents must refer to all applicable provincial and Canadian electrical codes, and all other applicable federal, provincial, and municipal laws, regulations, codes and by-laws to also ensure compliance with their requirements. Without limiting to the foregoing, the work shall be conducted in accordance with the latest edition of the Ontario Occupational Health and Safety Act (OHSA), the Regulations for Construction Projects and the harmonized Electric Utility Safety Association (EUSA) rulebook.
For more Information regarding Terms and Conditions, please see the full Grimsby Power Conditions of Service document.
In the course of conducting its business, Grimsby Power must collect personal information from customers. This information is treated in strictest confidence. For more information, please refer to Grimsby Power's Privacy Policy.
The Ontario Energy Board has set electricity prices effective May 1, 2021. These prices will appear on the Electricity line of you bill and are only for the electricity you use. They do not include other charges like delivery. Time of Use prices per kilowatt hour: Off Peak – 8.2¢ Mid Peak – 11.3¢ On Peak – 17.0¢ Tiered prices per kilowatt hour: Residential Tier 1 – First 600 kWh – 9.8¢ Tier 2 – Above 600 kWh – 11.5¢ The Ontario Electricity Rebate (OER) has also changed effective May 1, 2021. Effective May 1, 2021 the OER will be 18.9%.
READ ALL ARTICLESThe Ontario Energy Board has set electricity prices effective May 1, 2021 ...
Learn MoreOn August 17, 2020, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) for rates effective Janua ...
Learn MoreEffective November 1, 2020 customers paying electricity based on Time-of-Use rates, On, Mid and Off peak, can opt out of ...
Learn MoreGrimsby Power has applied to the Ontario Energy Board for a change in rates effective January 1, 2021 ...
Learn MoreGrimsby Power was made aware of a ransomware attack perpetrated against one of its third-party contractors, which contra ...
Learn MoreYou may notice your electricity bills are slightly delayed ...
Learn MoreCEAP provides a one time, on-bill credit to eligible residential electricity customers.
Learn MoreStarting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead ...
Learn MoreGrimsby Power has been notified that phone calls have been made to Grimsby Power customers stating that payment needs to ...
Learn MoreGrimsby Power has been notified that text messages have been sent out stating that the hydro provider will be returning ...
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If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.