In the event of a conflict between the contents of Grimsby Power's Conditions of Service document and the Distribution License or regulatory codes issued by the OEB, or the Energy Competition Act, 1998 (the "Act"), the provisions of the Act, the Distribution License and associated regulatory codes shall prevail in the order of priority as indicated below. If there is a conflict between a Connection Agreement with a customer and the Conditions of Service, this Conditions of Service shall govern.
Hierarchy of Codes |
|
| 1. Affiliate Relationships Code | 3. Retail Settlement Code |
| 2. Distribution System Code | 4. Standard Supply Service Code |
When planning and designing for electricity service, customers and their agents must refer to all applicable provincial and Canadian electrical codes, and all other applicable federal, provincial, and municipal laws, regulations, codes and by-laws to also ensure compliance with their requirements. Without limiting to the foregoing, the work shall be conducted in accordance with the latest edition of the Ontario Occupational Health and Safety Act (OHSA), the Regulations for Construction Projects and the harmonized Electric Utility Safety Association (EUSA) rulebook.
For more Information regarding Terms and Conditions, please see the full Grimsby Power Conditions of Service document.
In the course of conducting its business, Grimsby Power must collect personal information from customers. This information is treated in strictest confidence. For more information, please refer to Grimsby Power's Privacy Policy.
CEAP provides a one time, on-bill credit to eligible residential electricity customers.
READ ALL ARTICLESCEAP provides a one time, on-bill credit to eligible residential electricity customers.
Learn MoreTogether we can do more. Grimsby Power is asking its customers to help those in need by switching to e-billing.
Learn MoreGrimsby Power has applied to the Ontario Energy Board for a change in rates effective January 1, 2021 ...
Learn MoreThe Government of Ontario is extending temporary relief to Ontarians impacted by COVID-19.
Learn MoreEffective November 1, 2020 customers paying electricity based on Time-of-Use rates, On, Mid and Off peak, can opt out of ...
Learn MoreOntario is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity consumers tha ...
Learn MoreEffective June 1, 2020, the Government of Ontario introduced the new fixed COVID-19 recovery rate of 12 ...
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If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.