In the event of a conflict between the contents of Grimsby Power's Conditions of Service document and the Distribution License or regulatory codes issued by the OEB, or the Energy Competition Act, 1998 (the "Act"), the provisions of the Act, the Distribution License and associated regulatory codes shall prevail in the order of priority as indicated below. If there is a conflict between a Connection Agreement with a customer and the Conditions of Service, this Conditions of Service shall govern.
Hierarchy of Codes |
|
| 1. Affiliate Relationships Code | 3. Retail Settlement Code |
| 2. Distribution System Code | 4. Standard Supply Service Code |
When planning and designing for electricity service, customers and their agents must refer to all applicable provincial and Canadian electrical codes, and all other applicable federal, provincial, and municipal laws, regulations, codes and by-laws to also ensure compliance with their requirements. Without limiting to the foregoing, the work shall be conducted in accordance with the latest edition of the Ontario Occupational Health and Safety Act (OHSA), the Regulations for Construction Projects and the harmonized Electric Utility Safety Association (EUSA) rulebook.
For more Information regarding Terms and Conditions, please see the full Grimsby Power Conditions of Service document.
In the course of conducting its business, Grimsby Power must collect personal information from customers. This information is treated in strictest confidence. For more information, please refer to Grimsby Power's Privacy Policy.
For more information about the 2023 supply mix please click here.
READ ALL ARTICLESFor more information about the 2023 supply mix please click here.
Learn MoreGrimsby Power filed an IRM application with the Ontario Energy Board (OEB) on August 15, 2024 ...
Learn MoreNew Time of Use, Ultra-Low Overnight and Tiered Electricity Prices Effective November 1, 2024 The following rates apply ...
Learn MoreYou could get a monthly, on-bill credit of $35 or more ...
Learn MoreGrimsby Power has been notified that individuals representing themselves as a utility responsible for providing power a ...
Learn MoreOn August 17, 2023, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) to change rates effective ...
Learn MoreThe following rates apply to the Electricity line on your bill: Winter Time-of-Use TOU On-Peak 18 ...
Learn MoreOn August 15, 2024, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) to change rates effectiv ...
Learn MoreOur service provided is currently working on upgrading our e-billing/customer account portal ...
Learn MoreOur Customer Account portal is now available. Thank you for your patience as we upgraded our software.
Learn MoreGrimsby Power is introducing a new customer account portal ...
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If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.