Moving

 

To receive electricity service in Grimsby, we require an application for service.
The application can be completed online, in office or a completed application
can be mailed in. If you have any questions about the application process please call
us at 905-945-5437 option 2.

A security deposit is required for residential customers. The amount of the security
deposit will be 2.5 times the average bill during the most recent 12 consecutive months.
The security deposit can be waived with a good credit reference (within the last 2 years)
from an electricity or natural gas utility in Canada. The security deposit may also be
waived with enrollment into pre authorized payment.

The application must be received at least 5 business days in advance of the date you
are responsible for the electricity to allow adequate time to process the request.
There is a $30.00 account set-up fee for all customers that will be charged on the first
invoice.

*Please note - Grimsby Power does not invoice the the individual units at the Odyssey Condominium (385 Winston Rd). Please do not complete an application if you will be residing at this location. Please call Metergy Solutions Inc. at 1-866-449-4423 for this location only.

Please select one of the options below:

Moving In – Welcome to Grimsby!

Moving Out – We’re sorry to see you go!

Moving Within Grimsby – We’re glad you’re staying!

Need a paper copy click here. The completed paper application can be scanned and
emailed to customeraccounts@grimsbypower.com, faxed to 905-945-9933 or mailed to
231 Roberts Road. Please allow an additional 5 days for the application to be received
by Grimsby Power if sending by mail.

WHAT'S NEW?

Recent news

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Having Trouble Paying Your Electricity Bill?
on Oct 28, 2022

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Grimsby Power Rates Effective January 1, 2023
on Jan 6, 2023

Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) on August 3, 2022 ...

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Scam Alert
on Jan 27, 2023

Grimsby Power has been notified that individuals representing themselves as a utility responsible for providing power a ...

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2022 Supply Mix
on Apr 11, 2023

The Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity suppliers ...

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Application for Rates Effective January 1, 2024
on Sep 1, 2023

Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) on August 17, 2023 ...

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Ontario Electricity Support Eligibility Changes Effective July 1, 2022
on Jun 14, 2022

The Ontario Electricity Rebate (OER) is a provincially funded rebate that applies as a credit on qualifying electricity ...

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Customer Satisfaction Survey
on Jan 31, 2023

Grimsby Power is conducting a Customer Satisfaction Survey ...

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Summer Time of Use and Tiered Thresholds May 1, 2023
on May 23, 2023

Prices remain unchanged for Time-of-Use and Tiered price plans. This applies to the Electricity Line of your bill.

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New E-Billing Customer Account Portal
on Jan 5, 2022

Grimsby Power is introducing a new customer account portal ...

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