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To receive electricity service in Grimsby, we require an application for service.
The application can be completed online, in office or a completed application
can be mailed in. If you have any questions about the application process please call
us at 905-945-5437 option 2.
A security deposit is required for residential customers. The amount of the security
deposit will be 2.5 times the average bill during the most recent 12 consecutive months.
The security deposit can be waived with a good credit reference (within the last 2 years)
from an electricity or natural gas utility in Canada. The security deposit may also be
waived with enrollment into pre authorized payment.
The application must be received at least 5 business days in advance of the date you
are responsible for the electricity to allow adequate time to process the request.
There is a $30.00 account set-up fee for all customers that will be charged on the first
Please select one of the options below:
Moving In – Welcome to Grimsby!
Moving Out – We’re sorry to see you go!
Moving Within Grimsby – We’re glad you’re staying!
Need a paper copy click here. The completed paper application can be scanned and
emailed to firstname.lastname@example.org, faxed to 905-945-9933 or mailed to
231 Roberts Road. Please allow an additional 5 days for the application to be received
by Grimsby Power if sending by mail.
Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) on August 3, 2022 ...Learn More
Grimsby Power has been notified that individuals representing themselves as a utility responsible for providing power a ...Learn More
The Ontario Electricity Rebate (OER) is a provincially funded rebate that applies as a credit on qualifying electricity ...Learn More
Grimsby Power is conducting a Customer Satisfaction Survey ...Learn More
Grimsby Power is introducing a new customer account portal ...Learn More