Moving

 

To receive electricity service in Grimsby, we require an application for service.
The application can be completed online, in office or a completed application
can be mailed in. If you have any questions about the application process please call
us at 905-945-5437 option 2.

A security deposit is required for residential customers. The amount of the security
deposit will be 2.5 times the average bill during the most recent 12 consecutive months.
The security deposit can be waived with a good credit reference (within the last 2 years)
from an electricity or natural gas utility in Canada. The security deposit may also be
waived with enrollment into pre authorized payment.

The application must be received at least 5 business days in advance of the date you
are responsible for the electricity to allow adequate time to process the request.
There is a $30.00 account set-up fee for all customers that will be charged on the first
invoice.

Please select one of the options below:

Moving In – Welcome to Grimsby!

Moving Out – We’re sorry to see you go!

Moving Within Grimsby – We’re glad you’re staying!

Need a paper copy click here. The completed paper application can be scanned and
emailed to customeraccounts@grimsbypower.com, faxed to 905-945-9933 or mailed to
231 Roberts Road. Please allow an additional 5 days for the application to be received
by Grimsby Power if sending by mail.

WHAT'S NEW?

Recent news

Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead of electricity customers. This will lower electricity bills for large and mid-sized commercial and industrial consumers who do not participate in the Regulated Price Plan (RPP) or receive the Ontario Electricity Rebate (OER) by reducing Global Adjustment (GA) costs. Class A consumers could see savings of about 15 per cent on their bills, while non-RPP Class B consumers could see savings of about 16 per cent on their bills*. Actual savings will vary depending on customers’ location and electricity consumption. RPP customers who receive the OER, such as residential, small business and farm consumers, will receive an adjusted rebate percentage starting January 1, 2021, to keep the average residential bill flat compared to November 2020. For a temporary period of 28 days starting January 1, 2021, all RPP customers, including those paying both time-of-use and tiered rates, will also benefit from being billed at the off-peak rate for 24 hours a day, seven days a week. *In 2021, Class A and Class B consumers could see savings of about 11% and 12%, respectively, due to the Global Adjustment (GA) deferral repayment in effect for 12 months starting January 2021.

READ ALL ARTICLES
Reduction in Global Adjustment
on Jan 11, 2021

Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead ...

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Time of Use & Tiered Pricing Effective Feb 23 - Apr 30, 2021
on Feb 23, 2021

Effective February 23, 2021 The following Time of Use and Tiered Prices are in effect: Off Peak - 8 ...

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Approved Rate Change Effective January 1, 2021
on Dec 16, 2020

On August 17, 2020, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) for rates effective Janua ...

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Fixed 8.5¢/kWh Electricity Pricing Effective January 1 – February 22, 2021
on Feb 16, 2021

The Ontario government is extending electricity rate relief for families, small businesses and farms to support those sp ...

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Customer Choice - Effective November 1, 2020 Customers Can Opt Out of Time-of-Use Pricing
on Oct 13, 2020

Effective November 1, 2020 customers paying electricity based on Time-of-Use rates, On, Mid and Off peak, can opt out of ...

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Go Paperless to Support GBF
on Jul 31, 2020

Together we can do more. Grimsby Power is asking its customers to help those in need by switching to e-billing.

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Rate Change Effective January 1, 2021
on Sep 2, 2020

Grimsby Power has applied to the Ontario Energy Board for a change in rates effective January 1, 2021 ...

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COVID-19 Energy Assistance Program (CEAP)
on Jul 13, 2020

CEAP provides a one time, on-bill credit to eligible residential electricity customers.

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