News

Scam Alert

Posted April 6th, 2022

Grimsby Power has been notified that individuals representing themselves as a utility responsible for providing power are calling customers and demanding payment.

These individuals are threatening disconnection if payment is not received.

These calls are not coming from Grimsby Power. Grimsby Power follows disconnection practices established and regulated by the Ontario Energy Board. There is currently a non payment disconnection ban in place to the end of April.

If you have been a victim of a scam and experienced a financial loss, please call the Niagara Regional Police Service non-emergency number at 905-688-4111.

If you received one of these calls but did not experience a financial loss, call Phonebusters at 1-888-495-8501 or contact the Canadian Anti-Fraud Centre at 1-888-495-8501 http://www.antifraudcentre-centreantifraude.ca/index-eng.htm

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Grimsby Power Rates Effective January 1, 2022

Posted April 6th, 2022

On July 31, 2021, Grimsby Power filed a Cost of Service application with the Ontario Energy Board (OEB) for rates effective January 1, 2022.

The OEB issued its decision on the application on January 13, 2022. Based on the Decision, a residential customer consuming 750 kWh will have a total monthly bill increase of approximately $0.70 per month before taxes, effective January 1, 2022. The monthly increase will be $0.67 after taxes and the Ontario Electricity Rebate.

For more information, please click here.

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New E-Billing Customer Account Portal

Posted January 5th, 2022

Grimsby Power is introducing a new customer account portal.

The new portal gives customers access to electronic bills and consumption information in one easy to use portal.

To gain access to e-billing and the new customer account portal, click the link below and click “Register Now”.

ACCESS TO REGISTER AND LOGIN

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Grimsby Power 2020 Scorecard

Posted September 30th, 2019

Each year electricity utilities are issued a scorecard that provides certain performance information.  Utility scorecards track comprehensive performance information for each electricity utility in Ontario over a range of time and for a specific year.

A utility scorecard is important because it provides information that tells the Ontario Energy Board and consumers if utilities are following the rules and if their performance is improving over time. They're also a way for a utility to be transparent with its consumers about how Grimsby Power is performing overall.

To view Grimsby Power’s 2020 Scorecard click here.

To view all 2020 utility scorecards click here.

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Grimsby Power is introducing a new customer account portal. The new portal gives customers access to electronic bills and consumption information in one easy to use portal. To gain access to e-billing and the new customer account portal, click the link below and click “Register Now”. ACCESS TO REGISTER AND LOGIN

READ ALL ARTICLES
New E-Billing Customer Account Portal
on Jan 5, 2022

Grimsby Power is introducing a new customer account portal ...

Learn More
Grimsby Power Rates Effective January 1, 2022
on Apr 6, 2022

On July 31, 2021, Grimsby Power filed a Cost of Service application with the Ontario Energy Board (OEB) for rates effect ...

Learn More
Scam Alert
on Apr 6, 2022

Grimsby Power has been notified that individuals representing themselves as a utility responsible for providing power a ...

Learn More
Grimsby Power 2020 Scorecard
on Sep 30, 2019

Each year electricity utilities are issued a scorecard that provides certain performance information ...

Learn More