Posted April 6th, 2022
Grimsby Power has been notified that individuals representing themselves as a utility responsible for providing power are calling customers and demanding payment.
These individuals are threatening disconnection if payment is not received.
These calls are not coming from Grimsby Power. Grimsby Power follows disconnection practices established and regulated by the Ontario Energy Board. There is currently a non payment disconnection ban in place to the end of April.
If you have been a victim of a scam and experienced a financial loss, please call the Niagara Regional Police Service non-emergency number at 905-688-4111.
If you received one of these calls but did not experience a financial loss, call Phonebusters at 1-888-495-8501 or contact the Canadian Anti-Fraud Centre at 1-888-495-8501 http://www.antifraudcentre-centreantifraude.ca/index-eng.htm
Read Full ArticlePosted April 6th, 2022
On July 31, 2021, Grimsby Power filed a Cost of Service application with the Ontario Energy Board (OEB) for rates effective January 1, 2022.
The OEB issued its decision on the application on January 13, 2022. Based on the Decision, a residential customer consuming 750 kWh will have a total monthly bill increase of approximately $0.70 per month before taxes, effective January 1, 2022. The monthly increase will be $0.67 after taxes and the Ontario Electricity Rebate.
For more information, please click here.
Read Full ArticlePosted January 5th, 2022
Grimsby Power is introducing a new customer account portal.
The new portal gives customers access to electronic bills and consumption information in one easy to use portal.
To gain access to e-billing and the new customer account portal, click the link below and click “Register Now”.
Read Full ArticlePosted September 30th, 2019
Each year electricity utilities are issued a scorecard that provides certain performance information. Utility scorecards track comprehensive performance information for each electricity utility in Ontario over a range of time and for a specific year.
A utility scorecard is important because it provides information that tells the Ontario Energy Board and consumers if utilities are following the rules and if their performance is improving over time. They're also a way for a utility to be transparent with its consumers about how Grimsby Power is performing overall.
To view Grimsby Power’s 2020 Scorecard click here.
To view all 2020 utility scorecards click here.
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Grimsby Power is introducing a new customer account portal. The new portal gives customers access to electronic bills and consumption information in one easy to use portal. To gain access to e-billing and the new customer account portal, click the link below and click “Register Now”. ACCESS TO REGISTER AND LOGIN
READ ALL ARTICLESGrimsby Power is introducing a new customer account portal ...
Learn MoreOn July 31, 2021, Grimsby Power filed a Cost of Service application with the Ontario Energy Board (OEB) for rates effect ...
Learn MoreGrimsby Power has been notified that individuals representing themselves as a utility responsible for providing power a ...
Learn MoreEach year electricity utilities are issued a scorecard that provides certain performance information ...
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If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.