231 Roberts Road
Grimsby, Ontario
L3M 5N2
Tel: (905) 945-5437
Fax: (905) 945-9933
General Inquiries: info@grimsbypower.com
Account Related Inquiries: customeraccounts@grimsbypower.com
Office hours are Monday to Friday, 8:30am to 4:30pm.
For 24-hour emergency assistance, please call (905) 945-5437
Please contact us directly, or complete the form below to let us know your comment or concern.
The Ontario Energy Board has set electricity prices effective May 1, 2021. These prices will appear on the Electricity line of you bill and are only for the electricity you use. They do not include other charges like delivery. Time of Use prices per kilowatt hour: Off Peak – 8.2¢ Mid Peak – 11.3¢ On Peak – 17.0¢ Tiered prices per kilowatt hour: Residential Tier 1 – First 600 kWh – 9.8¢ Tier 2 – Above 600 kWh – 11.5¢ The Ontario Electricity Rebate (OER) has also changed effective May 1, 2021. Effective May 1, 2021 the OER will be 18.9%.
READ ALL ARTICLESThe Ontario Energy Board has set electricity prices effective May 1, 2021 ...
Learn MoreThe Ontario Energy Board (OEB) announced that electricity prices for households and small businesses will not change as ...
Learn MoreEach year electricity utilities are issued a scorecard that provides certain performance information ...
Learn MoreOn August 17, 2020, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) for rates effective Janua ...
Learn MoreEffective November 1, 2020 customers paying electricity based on Time-of-Use rates, On, Mid and Off peak, can opt out of ...
Learn MoreGrimsby Power has applied to the Ontario Energy Board for a change in rates effective January 1, 2021 ...
Learn MoreGrimsby Power was made aware of a ransomware attack perpetrated against one of its third-party contractors, which contra ...
Learn MoreYou may notice your electricity bills are slightly delayed ...
Learn MoreCEAP provides a one time, on-bill credit to eligible residential electricity customers.
Learn MoreStarting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead ...
Learn MoreGrimsby Power has been notified that phone calls have been made to Grimsby Power customers stating that payment needs to ...
Learn MoreGrimsby Power has been notified that text messages have been sent out stating that the hydro provider will be returning ...
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If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.