**Notice to Customers - Grimsby Power was made aware of a ransomware attack perpetrated against one of its third- party contractors, which contractor is responsible for printing and sending ebills to our customers.
Based upon information received to date, and given the nature of ransomware attacks (which generally operate by locking data; not downloading or removing it from a server), we have no reason to suspect that personal information of our customers was accessed or stolen.
Please note, as we work through this situation, you may notice your electricity bills are slightly delayed. To read the full notice please click here.
E-Billing - your green alternative to paper bills! Once you've registered with this service you'll no longer receive a monthly electricity bill in the mail. Each month you'll receive an e-mail notification that your bill is ready to view. To access you invoices you'll need to log-in to our e-billing portal.
The terms of payment and methods of payment remain unchanged. Customers remain responsible for paying electricity bills on a timely basis.
Tips and Troubleshooting: Tips and Troubleshooting (external PDF link)
Frequently Asked Questions about e-Billing: FAQs on e-Billing (external PDF link)
*Online billing history will be available for the last 12 months of invoices only.
Effective February 23, 2021 The following Time of Use and Tiered Prices are in effect: Off Peak - 8.5¢ Mid Peak - 11.9¢ On Peak - 17.6¢ Residential Tiered First 1,000kWh - 10.1¢ Above 1,000kWh - 11.8¢ Small Business Tiered First 750kWh - 10.1¢ Above 750kWh - 11.8¢ Power is personal. You can now choose your price plan visit www.grimsbypower.com/customer-choiceREAD ALL ARTICLES
Effective February 23, 2021 The following Time of Use and Tiered Prices are in effect: Off Peak - 8 ...Learn More
Grimsby Power was made aware of a ransomware attack perpetrated against one of its third-party contractors, which contra ...Learn More
You may notice your electricity bills are slightly delayed ...Learn More
On August 17, 2020, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) for rates effective Janua ...Learn More
The Ontario government is extending electricity rate relief for families, small businesses and farms to support those sp ...Learn More
Effective November 1, 2020 customers paying electricity based on Time-of-Use rates, On, Mid and Off peak, can opt out of ...Learn More
Together we can do more. Grimsby Power is asking its customers to help those in need by switching to e-billing.Learn More
Grimsby Power has applied to the Ontario Energy Board for a change in rates effective January 1, 2021 ...Learn More
CEAP provides a one time, on-bill credit to eligible residential electricity customers.Learn More
Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead ...Learn More