There are several ways for customers to pay their power bill:
Customers may use any Financial Institution in Canada to pay their bill. Payments can be made online or at any bank location.
Customers may choose to establish a pre-authorized payment plan for convenient payments that are always on time. For further information on this option, click on the following link, or call our office at (905) 945-5437.
To obtain an application form for the Pre-Authorized Payment Plan, click the link below:
Pre-Authorized Payment Plan Application Form (external PDF link)
A 24-Hour Drive-Thru Payment Kiosk is located at our office (on the laneway left of our parking lot entrance) for cheque payments only. Please do not deposit Cash.
For those wishing to pay by Credit Card, Grimsby Power uses a third-party payment provider called Paymentus. Please call 1-866-874-9606 or click the link below to make a credit card payment.
Note: Paymentus will charge a convenience fee of 1.75% for payments up to a maximum of $1000.00.
For further information about Paymentus click here: Paymentus Payment Option
Grimsby Power offers customers the option to enroll in an Equal Payment Plan. This plan gives residential and small commercial customers that have not signed with a retailer the choice of being invoiced an equal monthly amount. The equal payment plan will be settled once per year with possible adjustments throughout the year depending on the increase or decrease in bills. The monthly amount is based on the average charges billed over the previous twelve months.
The balance of the equalized payment plan will print at the bottom of each monthly invoice. Customers should review this balance on a regular basis. All bills are due when rendered. Failure to receive a bill does not entitle the customer to any advantage in their balance due. A bill paid after the due date is subject to an Interest Charge of 1.5% monthly (effective annual rate 19.56% per annum or 0.04896 compounded daily rate). Further collection activity may be imposed for bills remaining unpaid.
It is recommended that customers have at least 6 months of billing history prior to signing up for the equalized payment plan to ensure the installment is accurate.
You could get a monthly, on-bill credit of $35 or more. The OESP credit amount depends on how many people live in the home and the combined annual household after tax income. Effective March 1, 2024 income eligibility thresholds change making more homes eligible for the credit. Beware of energy scams: Home energy assessments, audits, inspections and home visits are not required to apply for the OESP. Apply now or learn more at OESP.caREAD ALL ARTICLES
You could get a monthly, on-bill credit of $35 or more ...Learn More
Grimsby Power has been notified that individuals representing themselves as a utility responsible for providing power a ...Learn More
The Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity suppliers ...Learn More
On August 17, 2023, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) to change rates effective ...Learn More
The following rates apply to the Electricity line on your bill: Winter Time-of-Use TOU On-Peak 18 ...Learn More
Grimsby Power is introducing a new customer account portal ...Learn More