Welcome to Grimsby Power

Grimsby Power wants you to know that we are conducting an Electrical Safety Awareness Survey starting  January 7, 2020. You may receive a call from a company called ADVANIS on behalf of Grimsby Power. This survey is important to ensure we are providing appropriate safety messaging to our customers. We encourage you to participate and share your thoughts. At no time during the survey will you be asked to provide any financial information.  If you have any questions, please contact us 905-945-5437.

Grimsby Power's Holiday Hours:

Tuesday December 31, 2019 - 8:30am – 2:30pm

Wednesday January 1, 2020 – Closed

Thursday January 2, 2020 – 8:30am – 4:30pm 

Friday January 3, 2020 – 8:30am – 4:30pm

The Ontario Energy Board (OEB) has been advised that consumers are being approached by a door-to-door sales person claiming affiliation with the Ontario Electricity Support Program (OESP).

The sales person produced an OESP application and promised the consumer savings if they filled it out. The OESP application includes personal information such as social insurance number, date of birth and electricity utility account information. 

Neither the OEB nor accredited OESP intake agencies engage in door-to-door solicitation. 

Consumers seeking information about the OESP can visit ontarioelectricitysupport.ca, where they can apply online and also find a list of OEB-selected intake agencies should they need assistance filing an application.

Consumer Tips

• Consumers should be cautious about sharing their personal information or utility account information with any unauthorized individual or organization.
• If approached to complete an OESP application in this way, please do not complete the application. Instead, contact the OEB or your local police if you suspect fraud. 
• The OESP provides monthly on-bill credits for lower-income customers to reduce their electricity bills. Find out more about the program, check eligibility requirements and apply online at ontarioelectricitysupport.ca.

Resources

• Go to www.oeb.ca/billhelp to learn more about financial assistance programs and special rules for lower-income customers.
• Consumer Alert (pdf)

On August 12, 2019, Grimsby Power filed an IRM application with the Ontario Energy Board for rates effective January 1, 2020. 

The IRM application is a mechanistic price cap adjustment, based on inflation and the OEB’s assessment of the distributor’s efficiency.  The price cap adjustment components are set out in the table below.  Inserting these components into a formula results in a 1.85% increase to Grimsby Power’s distribution rates.

As a result of the OEB’s findings in the Decision, there will be a monthly total bill increase before taxes of $1.00 for a residential customer consuming 750 kWh, effective January 1, 2020.  After taxes and the Ontario Electricity Rebate the increase will be $0.81 per month.

The table below provides total bill impacts for a sample of Grimsby Power customers. 

To read the full decision and rate order click here.

To view all documents files during the application process click here.

On November 1, 2019, amendments to the Ontario Rebate for Electricity Consumers Act, 2016 (“The Act”) and the regulations under that Act came into effect.  The act and regulations can be found on the government’s e-laws website at https://www.ontario.ca/laws.

The amount of the rebate was increased from 8% to 31.8% and was renamed the “Ontario Electricity Rebate” (OER).  The base amount of the calculation remains unchanged.

Under the new regulation an “eligible account” is defined as a consumer in Ontario who meets any of the following conditions:

1.  The consumer has a demand for electricity of 50 kilowatts or less.

2.  The consumer annually uses not more than 250,000 kilowatt hours of electricity.

3.  The consumer,

             i.        carries on a business that is a farming business for the purposes of the Farm Registration and Farm Organizations Funding Act, 1993, and

           ii.        holds a valid farm business registration number assigned under that Act or the consumer’s obligation to file an application for a  farming business registration number was waived pursuant to an order made under subsection 22 (6) of that Act.

4.  The account is in respect of a long-term care home licensed under the Long-Term Care Homes Act, 2007, other than an account that is also in respect of a hospital.

5. Subject to subsection (2), the account is solely in respect of a multi-unit complex but is not an account referred to in paragraph 4, and the following conditions are met:

         i.        The consumer exceeds the demand and use thresholds set out in paragraphs 1 and 2.

       ii.        The multi-unit complex contains at least two qualifying units.

      iii.        At least 50 per cent of the units within the multi-unit complex are qualifying units.

      iv.         The consumer has met the notice requirements of section 1.3. 

If a customer qualifies under section 5 above there is a requirement to give notice to Grimsby Power by use of the attached notice form by January 31, 2020.

Under the new rules certain larger multi-unit complexes that are not primarily residential and certain types of multi-unit complexes are not eligible for the Ontario Electricity Rebate.  Complexes that no longer qualify include:

• hotels, motels or motor hotels, resorts, lodges, tourist camps, cottages or cabin establishments, inns, campgrounds, trailer parks, tourist homes, bed and breakfast vacation establishments or vacation homes;
• hospitals (as defined under O. Reg. 363/16 as amended);
• living accommodations occupied by a person for penal or correctional purposes, or premises that are subject to the Ministry of Correctional Services Act or the Child, Youth and Family Services Act, 2017;
• short-term living accommodations provided as emergency shelter;
• universities, colleges of applied arts and technology or other entities that provide post-secondary education; and
• premises that are identified by a NAICS code commencing with the digits 21, 22, 23, 31, 32, or 33.

In order to continue to receive the rebate beyond January 31, 2020 you will need to complete the attached notice form and return the completed form to Grimsby Power no later than January 31, 2020.

The following outlines the effective dates regarding the Ontario Electricity Rebate:

• If on October 22, 2019 you were receiving the 8% Provincial Rebate and you wish to continue receiving the Ontario Electricity Rebate you must submit the attached form to Grimsby Power by January 31, 2020. 

• If you do not submit the form you will not receive the rebate beyond January 31, 2020. 

• If you submit the form and you are no longer eligible, you will still receive the rebate until October 31, 2020. 

• If you submit the form and you remain eligible, you will continue to receive the Ontario Electricity Rebate until further notice or your circumstances change.

The completed form can be submitted by email to customeraccounts@grimsbypower.com, faxed to 905-945-9933 or mailed to 231 Roberts Road, Grimsby, ON, L3M 5N2. 

If you require any further information, please call 905-945-5437 ext. 258