News

e-Billing Contest

Posted July 28th, 2015

Your local power provider encourages you to help us be more environmentally friendly by putting an end to paper billing and signing up for e-Billing.  All new registrants are eligible for two entries to support our local merchants with 25 gift certificate prizes to be won or our grand prize at the end of the contest period. 

Increase your chances by one entry through registering for MyHydroEye Time-of-Use (TOU) Web Portal (even if you are already signed up for e-billing) that can provide quick and easy access to electricity consumption and cost information for customers of Grimsby Power.  With MyHydroEye, you can view your usage and costs at multiple levels of detail (e.g. hourly, daily, monthly, bill period) in a variety of graphical and tabular formats.  You can also view bill predictions and set up usage and cost alerts to help you in monitoring and managing your electricity consumption. If you would like to take advantage of this tool you just need to register on our website found under the Customer Accounts tab.  Your activation code is found on left side of each monthly invoice.  There is no charge to use MyHydroEye.

You will also receive an additional entry if you sign up for our Pre-Authorized Payment Plan.  Enrollment forms are available in our office or on our website.

Our website for each of these options is www.grimsbypower.com.

Contest period starts August 1st, 2015 and ends November 30th, 2015.

The sooner you sign up the more chances you have of winning*.

*Chances of winning depend on the number of eligible registrations received.

Draw Dates & Prizes:

September 1st, 2015 – 10 prizes of $50.00 Downtown Merchants Gift Certificates

October 1st, 2015 – 5 prizes of $50.00 Downtown Merchants Gift Certificates

November 2nd, 2015 – 5 prizes of $50.00 Downtown Merchants Gift Certificates

December 1st, 2015 – 5 prizes of $50.00 Downtown Merchants Gift Certificates

PLUS the Grand Prize – a 55” Smart TV

All winners will be contacted either by e-mail or telephone after each monthly draw.

Read Full Article

Notice Regarding Overdue Balances

Posted April 22nd, 2015

NOTICE TO OUR CUSTOMERS REGARDING OVERDUE BALANCES ON ELECTRICITY INVOICES

Effective May 1st, 2015, Grimsby Power will no longer be mailing out paper reminder notices but rather you will be receiving an automated reminder phone call or e-mail.  This has been implemented to increase efficiencies, reduce costs, and reduce paper waste.  We encourage our customers who are experiencing difficulties paying their invoice by the due date to contact us to make payment arrangements.  This avoids incurring additional service charges for non payment.  For bill payment options please visit our website:  www.grimsbypower.com or contact us by phone.

Customer Accounts Team

905-945-5437 (Option #2)

Read Full Article

Telephone Scam

Posted March 23rd, 2015

Grimsby Power is cautioning customers about a telephone scam targeting mostly businesses in our service area.

Multiple customers have received calls from someone claiming to work for “hydro” and demanding a credit card number or another form of payment to clear up an overdue account or be disconnected within a certain time frame.  In all cases the customer has been advised to contact a toll free phone number.

Grimsby Power is reminding customers that it never solicits credit card payments over the phone or asks for wire transfers and does not have a toll free phone number.

Customers who have received a phone call asking for such a payment are being advised to hang up, and call the police as well as the Canadian Anti-Fraud Centre at 1-888-495-8501.

Read Full Article

Discontinued Use of Sensus 3.2 with Remote Disconnect

Posted January 22nd, 2015

The Electrical Safety Authority has made an announcement regarding the use of a specific meter: the Sensus 3.2 with remote disconnect.  Grimsby Power does not have the model of meters that are covered by the announcement.  Please click here for more details.

Read Full Article

New Electricity Delivery Rates Effective January 1 , 2015

Posted January 2nd, 2015

The Ontario Energy Board approved new electricity delivery rates for Grimsby Power December 4, 2014 for implementation on January 1, 2015.  For details click here, or refer to the Bill Insert Notice.

Read Full Article

Grimsby Power e-Billing Contest

Posted December 16th, 2014

Grimsby Power your local power provider recently held a contest to help us be more environmentally friendly by putting an end to paper billing and signing up for e-Billing.  All new registrants were eligible to win a $50.00 gift certificate to support our local merchants. There were 25 gift certificates awarded as well as our grand prize of a Samsung Galaxy Tab S 16GB Tablet.  The following is a list of our winners:

$50.00 Merchants of Downtown Grimsby Gift Certificates

Congratulations to:

ANKIT PATEL
ANTHONY WHITFIELD
DAVID CUTHILL
ERIC & MEGHAN HANSEN
JOANN KINGMA
JOE KWIATCH
JOYCE SMITH
LINDA GALE
LORI GOLKA
M. GULAMHUSSEIN
NORMAN HIBBARD
R. SCOTT & DEBRA MILLER
RICHARD & PATRICIA HOWARD
ROSETTA VELTRI
SHANNON CRUIKSHANK
STEFANO PAPADOPOULOS
STEVEN & LINDSAY MANDULA
SUSAN & BRIAN LOVE
TAJNARINE RAMNARAIN
RICCARDO & CHRISTINE CASTELLI
KRISTIN DAVIS
JOACHIM VANDERWERF
GARY BENSON
KIM & WILLIAM KISER

 Samsung Galaxy Tab S 16GB Tablet

Congratulations to HEIDI & BEN AVELLA pictured here with Grimsby Power’s CEO Doug Curtiss:

Read Full Article

Grimsby Power Inc and Niagara West Transformation Corporation Intent to Merge

Posted November 28th, 2014

Grimsby Power Inc. and Niagara West Transformation Corporation have announced their intent to merge with an application filed with the Ontario Energy Board.  The application complete with evidence and Ontario Energy Board Notice are available here.

Read Full Article

CURRENT POWER OUTAGE

Posted October 16th, 2014

 

Oct 16, 2014 - Grimsby Power is currently aware of a large power outage affecting feeder lines on the east side of Grimsby. Line crews have been dispatched and the power should be restored shortly.

Read Full Article

POWER RESTORED

Posted October 16th, 2014

 

Oct 16, 2014 - 2:15pm - Power has been restored in the Grimsby service area.

Read Full Article

GRIMSBY POWER SCORECARD

Posted September 24th, 2014

 

The Ontario Energy Board has required all electricity distributors to post an annual scorecard on select performance measures to their website by September 25, 2014.  The scorecard covers the period 2009 - 2013.  The values on these scorecards were derived from information provided to the OEB in accordance with their Reporting and Record-keeping Requirements ("RRR") and from calculations performed by consultants to the OEB.

The scorecard for Grimsby Power is posted in the Regulatory section of the Grimsby Power website, and may also be accessed on the following link:

OEB Scorecard for Grimsby Power Inc. - September 24, 2014

In addition, Grimsby Power has filed a Management Discussion and Analysis with the OEB that provides additional information on the values portrayed in the scorecard.  It is posted in the Regulatory section of the Grimsby Power website, and may also be accessed on the following link:

Management Discussion and Analysis - September 24, 2014

 

 

Read Full Article
total of 125 records found showing records per page

SHARE THIS ARTICLE

WHAT'S NEW?

Recent news

The Ontario Energy Board has set electricity prices effective May 1, 2021. These prices will appear on the Electricity line of you bill and are only for the electricity you use. They do not include other charges like delivery. Time of Use prices per kilowatt hour: Off Peak – 8.2¢ Mid Peak – 11.3¢ On Peak – 17.0¢ Tiered prices per kilowatt hour: Residential Tier 1 – First 600 kWh – 9.8¢ Tier 2 – Above 600 kWh – 11.5¢ The Ontario Electricity Rebate (OER) has also changed effective May 1, 2021. Effective May 1, 2021 the OER will be 18.9%.

READ ALL ARTICLES
New Electricity Rates Effective May 1, 2021
on Apr 27, 2021

The Ontario Energy Board has set electricity prices effective May 1, 2021 ...

Learn More
Notice of Hearing
on Aug 13, 2021

Learn More
Approved Rate Change Effective January 1, 2021
on Dec 16, 2020

On August 17, 2020, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) for rates effective Janua ...

Learn More
Customer Choice - Effective November 1, 2020 Customers Can Opt Out of Time-of-Use Pricing
on Oct 13, 2020

Effective November 1, 2020 customers paying electricity based on Time-of-Use rates, On, Mid and Off peak, can opt out of ...

Learn More
Rate Change Effective January 1, 2021
on Sep 2, 2020

Grimsby Power has applied to the Ontario Energy Board for a change in rates effective January 1, 2021 ...

Learn More
Notice To Customers
on Mar 19, 2021

Grimsby Power was made aware of a ransomware attack perpetrated against one of its third-party contractors, which contra ...

Learn More
No Late Payment Charges for Invoices Issued March 11-31, 2021
on Mar 24, 2021

You may notice your electricity bills are slightly delayed ...

Learn More
COVID-19 Energy Assistance Program (CEAP)
on Jul 13, 2020

CEAP provides a one time, on-bill credit to eligible residential electricity customers.

Learn More
Reduction in Global Adjustment
on Jan 11, 2021

Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead ...

Learn More
Phone Scam Alert
on Jun 16, 2021

Grimsby Power has been notified that phone calls have been made to Grimsby Power customers stating that payment needs to ...

Learn More
Scam Alert - Refund Text Message
on May 26, 2021

Grimsby Power has been notified that text messages have been sent out stating that the hydro provider will be returning ...

Learn More