News

Notice Regarding Overdue Balances

Posted April 22nd, 2015

NOTICE TO OUR CUSTOMERS REGARDING OVERDUE BALANCES ON ELECTRICITY INVOICES

Effective May 1st, 2015, Grimsby Power will no longer be mailing out paper reminder notices but rather you will be receiving an automated reminder phone call or e-mail.  This has been implemented to increase efficiencies, reduce costs, and reduce paper waste.  We encourage our customers who are experiencing difficulties paying their invoice by the due date to contact us to make payment arrangements.  This avoids incurring additional service charges for non payment.  For bill payment options please visit our website:  www.grimsbypower.com or contact us by phone.

Customer Accounts Team

905-945-5437 (Option #2)

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Telephone Scam

Posted March 23rd, 2015

Grimsby Power is cautioning customers about a telephone scam targeting mostly businesses in our service area.

Multiple customers have received calls from someone claiming to work for “hydro” and demanding a credit card number or another form of payment to clear up an overdue account or be disconnected within a certain time frame.  In all cases the customer has been advised to contact a toll free phone number.

Grimsby Power is reminding customers that it never solicits credit card payments over the phone or asks for wire transfers and does not have a toll free phone number.

Customers who have received a phone call asking for such a payment are being advised to hang up, and call the police as well as the Canadian Anti-Fraud Centre at 1-888-495-8501.

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Discontinued Use of Sensus 3.2 with Remote Disconnect

Posted January 22nd, 2015

The Electrical Safety Authority has made an announcement regarding the use of a specific meter: the Sensus 3.2 with remote disconnect.  Grimsby Power does not have the model of meters that are covered by the announcement.  Please click here for more details.

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New Electricity Delivery Rates Effective January 1 , 2015

Posted January 2nd, 2015

The Ontario Energy Board approved new electricity delivery rates for Grimsby Power December 4, 2014 for implementation on January 1, 2015.  For details click here, or refer to the Bill Insert Notice.

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Grimsby Power e-Billing Contest

Posted December 16th, 2014

Grimsby Power your local power provider recently held a contest to help us be more environmentally friendly by putting an end to paper billing and signing up for e-Billing.  All new registrants were eligible to win a $50.00 gift certificate to support our local merchants. There were 25 gift certificates awarded as well as our grand prize of a Samsung Galaxy Tab S 16GB Tablet.  The following is a list of our winners:

$50.00 Merchants of Downtown Grimsby Gift Certificates

Congratulations to:

ANKIT PATEL
ANTHONY WHITFIELD
DAVID CUTHILL
ERIC & MEGHAN HANSEN
JOANN KINGMA
JOE KWIATCH
JOYCE SMITH
LINDA GALE
LORI GOLKA
M. GULAMHUSSEIN
NORMAN HIBBARD
R. SCOTT & DEBRA MILLER
RICHARD & PATRICIA HOWARD
ROSETTA VELTRI
SHANNON CRUIKSHANK
STEFANO PAPADOPOULOS
STEVEN & LINDSAY MANDULA
SUSAN & BRIAN LOVE
TAJNARINE RAMNARAIN
RICCARDO & CHRISTINE CASTELLI
KRISTIN DAVIS
JOACHIM VANDERWERF
GARY BENSON
KIM & WILLIAM KISER

 Samsung Galaxy Tab S 16GB Tablet

Congratulations to HEIDI & BEN AVELLA pictured here with Grimsby Power’s CEO Doug Curtiss:

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Grimsby Power Inc and Niagara West Transformation Corporation Intent to Merge

Posted November 28th, 2014

Grimsby Power Inc. and Niagara West Transformation Corporation have announced their intent to merge with an application filed with the Ontario Energy Board.  The application complete with evidence and Ontario Energy Board Notice are available here.

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CURRENT POWER OUTAGE

Posted October 16th, 2014

 

Oct 16, 2014 - Grimsby Power is currently aware of a large power outage affecting feeder lines on the east side of Grimsby. Line crews have been dispatched and the power should be restored shortly.

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POWER RESTORED

Posted October 16th, 2014

 

Oct 16, 2014 - 2:15pm - Power has been restored in the Grimsby service area.

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GRIMSBY POWER SCORECARD

Posted September 24th, 2014

 

The Ontario Energy Board has required all electricity distributors to post an annual scorecard on select performance measures to their website by September 25, 2014.  The scorecard covers the period 2009 - 2013.  The values on these scorecards were derived from information provided to the OEB in accordance with their Reporting and Record-keeping Requirements ("RRR") and from calculations performed by consultants to the OEB.

The scorecard for Grimsby Power is posted in the Regulatory section of the Grimsby Power website, and may also be accessed on the following link:

OEB Scorecard for Grimsby Power Inc. - September 24, 2014

In addition, Grimsby Power has filed a Management Discussion and Analysis with the OEB that provides additional information on the values portrayed in the scorecard.  It is posted in the Regulatory section of the Grimsby Power website, and may also be accessed on the following link:

Management Discussion and Analysis - September 24, 2014

 

 

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A.L.S. ICE BUCKET CHALLENGE ACCEPTED

Posted September 5th, 2014

 

The CEO of Grimsby Power Inc., Doug Curtiss along with several staff volunteers accepted the ALS ice bucket challenge.  On September 4th, they gathered in the back lot and allowed themselves to be drenched with an oversized bucket load of water and ice using the bucket truck.  Doug challenged members of the EDA's Niagara Grand District executive to follow suit.

The following is a link to the video of the event.  ALS Ice Bucket Challenge - Grimsby Power

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WHAT'S NEW?

Recent news

Effective February 23, 2021 The following Time of Use and Tiered Prices are in effect: Off Peak - 8.5¢ Mid Peak - 11.9¢ On Peak - 17.6¢ Residential Tiered First 1,000kWh - 10.1¢ Above 1,000kWh - 11.8¢ Small Business Tiered First 750kWh - 10.1¢ Above 750kWh - 11.8¢ Power is personal. You can now choose your price plan visit www.grimsbypower.com/customer-choice

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