Posted September 26th, 2016
On December 23, 2015 Grimsby Power Inc. (“Grimsby Power”) filed an application with its regulator, the Ontario Energy Board, seeking approval for changes to the rates that Grimsby Power charges. The Ontario Energy Board announced Grimsby’s final electricity distribution rates on September 22, 2016. The new rates are effective September 1, 2016 and are necessary to ensure Grimsby Power has sufficient funds to:
More information on the delivery rates click here.Read Full Article
Posted June 24th, 2016
Over the last few months, Canada Post workers have been negotiating for a new contract and are ready to go on strike on July 2, 2016 if an agreement is not reached. As a result, it has been recommended that no mail be sent after June 23.
Customers are still responsible for paying their bill on time even during a labour disruption. If you have not already, Grimsby Power is recommending that their customers sign up for e-billing to stay on top of their bills. You can find the link under the Customer Accounts tab – Access to e-Billing on this website. Alternatively, you can contact our office to inquire about your account balance or request to pick up a copy of your invoice. By telephone: 905-945-5437 or by e-mail: email@example.com.Read Full Article
Posted March 7th, 2016
Grimsby Power Inc. has applied to the Ontario Energy Board for a rate change effective May 1, 2016. Please follow the links below to learn more and have your say.Read Full Article
Posted January 20th, 2016
The Ontario Energy Board (OEB) has asked all Local Distribution Companies (LDC’s), including Grimsby Power, to conduct a survey regarding the level of awareness of key electrical safety precautions. Grimsby Power has procured the services of UtilityPULSE to conduct the electrical safety survey for Grimsby Power's service area. Some residents of Grimsby will receive a phone call over the next few weeks and be asked to participate in the survey. The performance results of the survey will be included in Grimsby Power’s annual Scorecard Report.Read Full Article
Posted December 11th, 2015
MESSAGE TO OUR CUSTOMERS REGARDING HYDRO BILL CHANGES EFFECTIVE JANUARY 1ST, 2016
Low Volume Consumers:
The Ontario Clean Energy Benefit that reduced the amount of your invoice by 10% will be eliminated.
Learn more at Ontario.ca/OCEB
The Debt Retirement Charge will be removed for residential consumption.
Learn more at Ontario.ca/DRC
All Consumers – Charges within the Regulatory portion of your invoice:
Posted December 10th, 2015
Grimsby Power recently held a contest to help us be more environmentally friendly by putting an end to paper billing and signing up for e-Billing. All new registrants were eligible to win a $50.00 gift certificate to support our local merchants. Customers also had a chance to earn an extra ballot by registering for our Pre-Authorized Payment Plan and/or MyHydroEye. There were 25 gift certificates awarded as well as our grand prize of a Vizio 55”Smart TV. Congratulations to all the winners listed below:
BERNARD & M. JACKIE FANNING
CHRISTINE & STEVEN HILTON
IVO & MILICA RADOMAN
MICHELLE & CRAIG HEDLEY
MIKE & MELINA SENCHYSHAK
ROBERT & MARGARET PAUL
SHARON KINGYING ZHANG
Congratulations to TONINA COLOSIMO and her family the grand prize winners pictured here with Grimsby Power’s CEO Doug Curtiss:
Read Full Article
Posted November 2nd, 2015
The Ontario Electricity Support Program, designed and implemented by the Ontario Energy Board, will come into effect on January 1, 2016. The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your combined household income. To find out if you are eligible and how to apply click on apply now or call 1-855-831-8151 (toll-free within Ontario).
Applications can now be completed online. Consumers can also apply with the assistance of local intake agency partners. The intake agency partner for the Town of Grimsby is The Grimsby Benevolent Fund. They can be reached at 905-309-5664.
Read Full Article
Posted October 14th, 2015
Grimsby Power is cautioning customers about a telephone scam targeting mostly businesses in our service area.
Multiple customers have received calls from someone claiming to work for “hydro” and demanding a pre-paid credit card or another form of payment to clear up an overdue account or be disconnected within a certain time frame. Recently these individuals have been able to produce the Grimsby Power phone number on the customer's caller ID. This tactic is called "spoofing". In all cases the customer has been advised to contact a toll free phone number with their form of payment.
Grimsby Power is reminding customers that it never solicits credit card payments over the phone or asks for wire transfers and does not have a toll free phone number.
Customers who have received a phone call asking for such a payment are being advised to hang up, and call the police as well as the Canadian Anti-Fraud Centre at 1-888-495-8501.Read Full Article
Posted October 2nd, 2015
Grimsby Power Inc. is pleased to announce that it has amalgamated with Niagara West Transformation Corporation effective October 1, 2015. The newly amalgamated company will continue operating under the name Grimsby Power Inc. This amalgamation has taken place under the purview of the Ontario Energy Board (OEB). The OEB decision with respect to the amalgamation can be viewed by clicking here. The subsequent Rate Order dated May 7, 2015 can be viewed by clicking here. The rate order prescribes that GPI will notify its customers of the rate changes no later than the first bill reflecting the new rates. There are no rate changes for Grimsby Power’s existing customers.
Any questions related to the operation of the Niagara West MTS located at 3021 Regional Road 12, Grassie can be directed to our office at 905-945-5437.Read Full Article
Posted September 29th, 2015
The electricity distributor scorecard measures how well utilities are performing. It was designed to encourage utilities to operate in an effective manor and continually look for ways to improve productivity and focus on improvements of value to customers.
The scorecard includes several measurements that assess the utilities’ services. They include frequency of power outages, financial performance, costs per customer, how well the distributor resolves a customer’s concern on the first contact (First Contact Resolution), billing accuracy and public safety.Read Full Article
The Ontario Energy Board has set electricity prices effective May 1, 2021. These prices will appear on the Electricity line of you bill and are only for the electricity you use. They do not include other charges like delivery. Time of Use prices per kilowatt hour: Off Peak – 8.2¢ Mid Peak – 11.3¢ On Peak – 17.0¢ Tiered prices per kilowatt hour: Residential Tier 1 – First 600 kWh – 9.8¢ Tier 2 – Above 600 kWh – 11.5¢ The Ontario Electricity Rebate (OER) has also changed effective May 1, 2021. Effective May 1, 2021 the OER will be 18.9%.READ ALL ARTICLES
The Ontario Energy Board has set electricity prices effective May 1, 2021 ...Learn More
On August 17, 2020, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) for rates effective Janua ...Learn More
Effective November 1, 2020 customers paying electricity based on Time-of-Use rates, On, Mid and Off peak, can opt out of ...Learn More
Grimsby Power has applied to the Ontario Energy Board for a change in rates effective January 1, 2021 ...Learn More
Grimsby Power was made aware of a ransomware attack perpetrated against one of its third-party contractors, which contra ...Learn More
You may notice your electricity bills are slightly delayed ...Learn More
CEAP provides a one time, on-bill credit to eligible residential electricity customers.Learn More
Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead ...Learn More
Grimsby Power has been notified that phone calls have been made to Grimsby Power customers stating that payment needs to ...Learn More
Grimsby Power has been notified that text messages have been sent out stating that the hydro provider will be returning ...Learn More