News

Change to Energy Savings Programs

Posted March 26th, 2019

Effective April 1, 2019 existing conservation programs implemented by the IESO are changing. Please visit the following links for more information:

 

For the Home: https://saveonenergy.ca/en/For-Your-Home/Help-for-your-Home
 
                     http://www.ieso.ca/Get-Involved/For-Residents/Energy-Efficiency-for-Homes 

Businesses:     https://saveonenergy.ca/For-Business-and-Industry/Changes-to-programs 
                      http://www.ieso.ca/Get-Involved/For-Business/For-Business 


For information about Save on Energy programs, please contact Save on Energy at 1-877-797-9473. Representatives are available to help you from Monday to Friday from 8 a.m. to 8 p.m. and Saturday from 9 a.m. to 5 p.m.                     

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2019 Rate Change

Posted January 16th, 2019

Grimsby Power’s 2019 rates have been approved in accordance with the Ontario Energy Board’s Price Cap Incentive Rate-Setting.  The Price Cap methodology provides for a mechanistic and formulaic adjustment to distribution rates and charges.  Specific service charges, allowances and loss factors remain the same.

As a result of the rate change there will be a total bill decrease of $0.52 for a residential customer consuming 750 kWh a month.

The total bill change for a sample of Grimsby Power customers is listed below.

2019 Rate Change Sample 

If you have any questions regarding the rate change or would like a printed copy of Grimsby Power’s rates and charges please contact us at 905-945-5437 and select Option 2.

Grimsby Power's Rates and Charges

View the full rate application here.

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Customer Satisfaction Survey

Posted January 9th, 2019

Update - February 20, 2019 - Grimsby Power has completed the Customer Satisfaction Survey.  Thank you to everyone that participated in the survey.

Grimsby Power wants you to know that we are conducting a Customer Satisfaction Survey starting January 14, 2019. You may receive a call from a company called ADVANIS on behalf of Grimsby Power. This survey is important to ensure we are meeting your needs. We encourage you to participate and share your thoughts. If you have any questions, please contact our customer accounts department at 905-945-5437 Option 2.

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Conditions of Service Revision

Posted November 29th, 2018

The Conditions of Service describe the operating practice and connection policies of a distributor. Grimsby Power Inc. has reviewed its current Conditions of Service and made changes to update the document. Please visit www.grimsbypower.com to review changes to the current Conditions of Service. Any comments regarding the revisions can be sent to info@grimsbypower.com. The proposed timeline for the implementation of the revised Conditions of Service is January 1, 2019. The summary of revisions can be reviewed by clicking on the link below. 

Summary of revisions to the current Conditions of Service

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Rotating Postal Strikes

Posted October 22nd, 2018

With the current rotating postal strikes possibly affecting mail delivery Grimsby Power is recommending that you sign up for e-billing to keep receiving your bills on time.  By switching to Paperless Billing you will receive an email each month indicating that your eBill is available for viewing.  Click here to sign up today.

In the event of delivery delay, customers are still responsible for paying their electricity bill on time.  During a mail delay you may pay your bill through online banking, telephone banking, at the bank, in our office or we have a drive thru drop box at our office for your convenience.

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IESO Save On Energy Deal Days!

Posted October 12th, 2018

Grimsby Power will be at Canadian Tire (44 Livingston Ave, Grimsby) on Saturday, October 20th, 2018 starting at 9:00am to promote the IESO Save On Energy Deal Days.  Deal Days provide instant discounts on a variety of energy efficient items like Energy Star certified LED light bulbs, dimmer switches, weather stripping, advanced power bars and more!

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2017 Scorecard Grimsby Power

Posted October 1st, 2018

The electricity distributor scorecards measure how well utilities are performing. It was designed to encourage utilities to operate in an effective manor and continually look for ways to improve productivity and focus on improvements of value to customers.

The scorecard includes several measurements that assess the utilities’ services.   They include frequency of power outages, financial performance, costs per customer, how well the distributor resolves a customer’s concern on the first contact (First Contact Resolution), billing accuracy and public safety.

Please click on the link to view Grimsby Power’s 2017 Scorecard. To view the Scorecards of other utilities and learn more about the scorecard you can visit the OEB website.

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Possible Mail Stoppage

Posted September 19th, 2018

With the possibility of a strike or lockout by Canada Post Grimsby Power is recommending that you sign up for e-billing to keep receiving your bills.  By switching to Paperless Billing you will receive an email each month indicating that your eBill is available for viewing.  Click here to sign up today.

In the event of a mail stoppage, customers are still responsible for paying their electricity bill on time.  During a mail stoppage you may pay your bill through online banking, telephone banking, at the bank, in our office or we have a drive thru drop box at our office for your convenience.

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2019 Rate Application

Posted August 30th, 2018

Grimsby Power Inc has filed an Incentive Regulation Mechanism (IRM) application with the Ontario Energy Board for 2019 distribution rates.  

The IRM adjusts distribution rates using a formulaic approach.  Any other change in billed amounts is related to the disposition of pass through amounts and changes in transmission rates.  

To view the full rate application please click on the link below.

Full Rate Application

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AffordAbility Fund

Posted August 23rd, 2018

 AFT Banner

 

 If the cost of energy-saving upgrades is out of reach, Ontario’s new AffordAbility Fund is here for you.


Grimsby Power and community services are working together to help you improve your home’s energy efficiency with free energy-saving upgrades, which can lower home energy use and your electricity bill.

  

AFT Button

 

AffordAbility Fund™ is a trade-mark of Affordability Fund Trust, used under license. The AffordAbility Fund is run by the Affordability Fund Trust and supported by funding from the Government of Ontario.

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WHAT'S NEW?

Recent news

Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead of electricity customers. This will lower electricity bills for large and mid-sized commercial and industrial consumers who do not participate in the Regulated Price Plan (RPP) or receive the Ontario Electricity Rebate (OER) by reducing Global Adjustment (GA) costs. Class A consumers could see savings of about 15 per cent on their bills, while non-RPP Class B consumers could see savings of about 16 per cent on their bills*. Actual savings will vary depending on customers’ location and electricity consumption. RPP customers who receive the OER, such as residential, small business and farm consumers, will receive an adjusted rebate percentage starting January 1, 2021, to keep the average residential bill flat compared to November 2020. For a temporary period of 28 days starting January 1, 2021, all RPP customers, including those paying both time-of-use and tiered rates, will also benefit from being billed at the off-peak rate for 24 hours a day, seven days a week. *In 2021, Class A and Class B consumers could see savings of about 11% and 12%, respectively, due to the Global Adjustment (GA) deferral repayment in effect for 12 months starting January 2021.

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Reduction in Global Adjustment
on Jan 11, 2021

Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead ...

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Fixed 8.5¢/kWh Electricity Pricing Effective January 1 – 28, 2021
on Dec 29, 2020

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Approved Rate Change Effective January 1, 2021
on Dec 16, 2020

On August 17, 2020, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) for rates effective Janua ...

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Customer Choice - Effective November 1, 2020 Customers Can Opt Out of Time-of-Use Pricing
on Oct 13, 2020

Effective November 1, 2020 customers paying electricity based on Time-of-Use rates, On, Mid and Off peak, can opt out of ...

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Go Paperless to Support GBF
on Jul 31, 2020

Together we can do more. Grimsby Power is asking its customers to help those in need by switching to e-billing.

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Rate Change Effective January 1, 2021
on Sep 2, 2020

Grimsby Power has applied to the Ontario Energy Board for a change in rates effective January 1, 2021 ...

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COVID-19 Energy Assistance Program (CEAP)
on Jul 13, 2020

CEAP provides a one time, on-bill credit to eligible residential electricity customers.

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