Posted June 18th, 2019
In order to make improvements to the electric supply system, we'll be doing routine maintenance that will require an interruption of service.
Location: Chestnut Dr., Cedar St., Mulberry Ln.
Date(s): Wednesday, June 19, 2019
Time: 8:30 am to 12:00 pm.
Alternative Date - Weather Rescheduling: Thursday, June 20, 2019
Location: Chestnut Dr., Aspen Dr., Mulberry Ln., and Tulip St.
Date(s): Wednesday, June 19, 2019
Time: 12:30 pm - 3:00 pm.
Alternative Date - Weather Rescheduling: Thursday, June 20, 2019Read Full Article
Posted May 28th, 2019
Happening in Grimsby - A Festival Reborn June 20th - 22nd 2019
Grimsby has so many amazing small business owners and makers. Happening in Grimsby is just one way to showcase them!
This year Grimsby Power will participate in the open air market Saturday June 22nd from 10:00am 4:00pm.
For a full list of events and vendors click here!Read Full Article
Posted May 3rd, 2019
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Posted April 25th, 2019
We understand that power outages can be inconvenient and we thank you for your patience as Grimsby Power staff work diligently to restore power and provide information to our customers.
On April 19, 2019 portions of the Town of Grimsby experienced an unplanned outage. One outage that occurred at approximately 8:00am and another outage that occurred at approximately 9:00am. The outages were caused by two separate issues. The first issue was related to a failed piece of equipment. The second issue, and the largest, was a loss of supply from Hydro One.
Our crews were dispatched immediately and repaired the failed equipment by approximately 9:20am. Our crews also contacted Hydro One to resolve the issue surrounding loss of supply. When there is a loss of supply from Hydro One the issue is occurring outside of our service territory and Hydro One is responsible for restoring the supply. Our crews assisted Hydro One to resolve the issue. The supply from Hydro Once was back up at approximately 10:20am with our crews working until approximately 10:30am to resolve any minor issues related to the loss of supply.
During the outage - information was posted on our website and we immediately responded to emails through info@grimsbypower.
During Friday’s outage Grimsby Power’s afterhour’s phone service provider also lost power. Their outage paired with a large volume of calls resulted in “dropped” calls. Grimsby Power is reviewing options to reduce the number of dropped calls.
We would like to thank you for your patience during these unplanned outages and we will continue to work diligently to restore power to you our customers.Read Full Article
Posted March 26th, 2019
Effective April 1, 2019 existing conservation programs implemented by the IESO are changing. Please visit the following links for more information:
For information about Save on Energy programs, please contact Save on Energy at 1-877-797-9473. Representatives are available to help you from Monday to Friday from 8 a.m. to 8 p.m. and Saturday from 9 a.m. to 5 p.m.Read Full Article
Posted January 16th, 2019
Grimsby Power’s 2019 rates have been approved in accordance with the Ontario Energy Board’s Price Cap Incentive Rate-Setting. The Price Cap methodology provides for a mechanistic and formulaic adjustment to distribution rates and charges. Specific service charges, allowances and loss factors remain the same.
As a result of the rate change there will be a total bill decrease of $0.52 for a residential customer consuming 750 kWh a month.
The total bill change for a sample of Grimsby Power customers is listed below.
If you have any questions regarding the rate change or would like a printed copy of Grimsby Power’s rates and charges please contact us at 905-945-5437 and select Option 2.
View the full rate application here.Read Full Article
Posted January 9th, 2019
Update - February 20, 2019 - Grimsby Power has completed the Customer Satisfaction Survey. Thank you to everyone that participated in the survey.
Grimsby Power wants you to know that we are conducting a Customer Satisfaction Survey starting January 14, 2019. You may receive a call from a company called ADVANIS on behalf of Grimsby Power. This survey is important to ensure we are meeting your needs. We encourage you to participate and share your thoughts. If you have any questions, please contact our customer accounts department at 905-945-5437 Option 2.Read Full Article
Posted November 29th, 2018
The Conditions of Service describe the operating practice and connection policies of a distributor. Grimsby Power Inc. has reviewed its current Conditions of Service and made changes to update the document. Please visit www.grimsbypower.com to review changes to the current Conditions of Service. Any comments regarding the revisions can be sent to email@example.com. The proposed timeline for the implementation of the revised Conditions of Service is January 1, 2019. The summary of revisions can be reviewed by clicking on the link below.Read Full Article
Posted October 22nd, 2018
With the current rotating postal strikes possibly affecting mail delivery Grimsby Power is recommending that you sign up for e-billing to keep receiving your bills on time. By switching to Paperless Billing you will receive an email each month indicating that your eBill is available for viewing. Click here to sign up today.
In the event of delivery delay, customers are still responsible for paying their electricity bill on time. During a mail delay you may pay your bill through online banking, telephone banking, at the bank, in our office or we have a drive thru drop box at our office for your convenience.Read Full Article
Posted October 12th, 2018
Grimsby Power will be at Canadian Tire (44 Livingston Ave, Grimsby) on Saturday, October 20th, 2018 starting at 9:00am to promote the IESO Save On Energy Deal Days. Deal Days provide instant discounts on a variety of energy efficient items like Energy Star certified LED light bulbs, dimmer switches, weather stripping, advanced power bars and more!Read Full Article
The Ontario Energy Board has set electricity prices effective May 1, 2021. These prices will appear on the Electricity line of you bill and are only for the electricity you use. They do not include other charges like delivery. Time of Use prices per kilowatt hour: Off Peak – 8.2¢ Mid Peak – 11.3¢ On Peak – 17.0¢ Tiered prices per kilowatt hour: Residential Tier 1 – First 600 kWh – 9.8¢ Tier 2 – Above 600 kWh – 11.5¢ The Ontario Electricity Rebate (OER) has also changed effective May 1, 2021. Effective May 1, 2021 the OER will be 18.9%.READ ALL ARTICLES
The Ontario Energy Board has set electricity prices effective May 1, 2021 ...Learn More
On August 17, 2020, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) for rates effective Janua ...Learn More
Effective November 1, 2020 customers paying electricity based on Time-of-Use rates, On, Mid and Off peak, can opt out of ...Learn More
Grimsby Power has applied to the Ontario Energy Board for a change in rates effective January 1, 2021 ...Learn More
Grimsby Power was made aware of a ransomware attack perpetrated against one of its third-party contractors, which contra ...Learn More
You may notice your electricity bills are slightly delayed ...Learn More
CEAP provides a one time, on-bill credit to eligible residential electricity customers.Learn More
Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead ...Learn More
Grimsby Power has been notified that phone calls have been made to Grimsby Power customers stating that payment needs to ...Learn More
Grimsby Power has been notified that text messages have been sent out stating that the hydro provider will be returning ...Learn More