News

COVID-19 Energy Assistance Program (CEAP)

Posted July 13th, 2020

CEAP provides a one time, on-bill credit to eligible residential electricity to help them catch up on their energy bills and resume regular payments.

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Consumer Alert

Posted December 19th, 2019

The Ontario Energy Board (OEB) has been advised that consumers are being approached by a door-to-door sales person claiming affiliation with the Ontario Electricity Support Program (OESP).

The sales person produced an OESP application and promised the consumer savings if they filled it out. The OESP application includes personal information such as social insurance number, date of birth and electricity utility account information. 

Neither the OEB nor accredited OESP intake agencies engage in door-to-door solicitation. 

Consumers seeking information about the OESP can visit ontarioelectricitysupport.ca, where they can apply online and also find a list of OEB-selected intake agencies should they need assistance filing an application.

Consumer Tips

  • Consumers should be cautious about sharing their personal information or utility account information with any unauthorized individual or organization.
  • If approached to complete an OESP application in this way, please do not complete the application. Instead, contact the OEB or your local police if you suspect fraud. 
  • The OESP provides monthly on-bill credits for lower-income customers to reduce their electricity bills. Find out more about the program, check eligibility requirements and apply online at ontarioelectricitysupport.ca.

Resources

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Severe Thunderstorm Watch

Posted August 8th, 2019

There is currently a severe thunderstorm watch in effect for Grimsby. Strong winds, hail and down pours may occur. 

During conditions like this there is a greater possibility of damage to power lines due to trees/branches and flying debris that can cause power outages.  Outages may be intermittent in nature.

If you experience a power outage please call 905-945-5437 and press 1.  If you have information regarding an event (i.e. heard a loud bang, branch/tree on power line, line down across road, debris made contact with power line) please communicate that information when you call in.  This information will help us respond to the outage.

In the event of a power outage our crews are committed to working safely to restore power.  High winds and storm conditions can pose additional risk to our crews.  Power will be restored as it is safe to do so.

Severe Thunderstorm Watch in effect until 12:43 PM EDT. Source: Environment Canada


Conditions are favourable for the development of severe thunderstorms that may be capable of producing strong wind gusts and large hail.

Severe thunderstorms are possible this morning into this afternoon.

###

Large hail can damage property and cause injury. Strong wind gusts can toss loose objects, damage weak buildings, break branches off trees and overturn large vehicles.

Severe thunderstorm watches are issued when atmospheric conditions are favourable for the development of thunderstorms that could produce one or more of the following: large hail, damaging winds, torrential rainfall.

Please continue to monitor alerts and forecasts issued by Environment Canada. To report severe weather, send an email to ONstorm@canada.ca or tweet reports using #ONStorm.

For more information: http://www.emergencymanagementontario.ca/english/beprepared/beprepared.html

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Power Outage

Posted July 28th, 2019

2:24pm-Power has been restored.  If you remain out of power please call  905-945-5437 and press 1.

1:00pm-Power has been restored to some areas.  The area of Driftwood and Baker is still without power.  Crews are currently working to restore power to that area.  Estimated time to restoration is 1 hr.

12:35pm-There’s a wide spread outage in Grimsby.  Crews have been dispatched.

12:20 pm - There’s currently a power outage in the Governor and Main St E area.  Crews have been dispatched to resolve the issue.  If you have any information regarding the outage (loud bang, saw a flash etc) please call Grimsby Power at 905-945-5437 and press 1.  Thank you for your patience.

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Planned Power Outage

Posted July 25th, 2019

10:06am - The power has been restored to the planned outage area.

To make improvements to our electricity supply system service is currently interrupted as follows:

Location: Golf Woods Drive, Vintners Lane & Terrace Drive  

Date: Thursday, July 25, 2019

Time: 8:30 am to 1:00 pm

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Power Outage

Posted July 21st, 2019

8:17am - Power has been restored.

7:36am - There is currently an outage in the Kingsway Blvd area.  Crews have been dispatched to resolve the issue.  Estimated time to restoration is currently unknown.  We thank you for your patience while crews work to restore power.

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July 20, 2019 - Lightning Storm

Posted July 20th, 2019

During conditions like this there is a greater possibility of damage to power lines due to trees/branches and flying debris that can cause power outages.  Outages may be intermittent in nature.

If you experience a power outage please call 905-945-5437 and press 1.  If you have information regarding an event (i.e. heard a loud bang, branch/tree on power line, line down across road, debris made contact with power line) please communicate that information when you call in.  This information will help us respond to the outage.

In the event of a power outage our crews are committed to working safely to restore power.  High winds and storm conditions can pose additional risk to our crews.  Power will be restored as it is safe to do so. 

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Thunderstorm Warning

Posted July 19th, 2019

There is currently a thunderstorm warning in effect for Grimsby. Strong winds, hail and down pours may occur. 

During conditions like this there is a greater possibility of damage to power lines due to trees/branches and flying debris that can cause power outages.  Outages may be intermittent in nature.

If you experience a power outage please call 905-945-5437 and press 1.  If you have information regarding an event (i.e. heard a loud bang, branch/tree on power line, line down across road, debris made contact with power line) please communicate that information when you call in.  This information will help us respond to the outage.

In the event of a power outage our crews are committed to working safely to restore power.  High winds and storm conditions can pose additional risk to our crews.  Power will be restored as it is safe to do so. 

***

Severe Thunderstorm Warning

Severe Thunderstorm Warning in effect until 4:39 PM EDT. Source: Environment Canada


At 1:41 p.m. EDT, Environment Canada meteorologists are tracking a severe thunderstorm capable of producing very strong wind gusts, up to nickel size hail and heavy rain.

This line of severe thunderstorms is located from 7 kilometres east of Hamilton Beach to Ingersoll, moving southeast at 70 km/h. 

Locations impacted include:
Simcoe, Brantford, St. Catharines, Niagara Falls, Fort Erie, Norwich, Delhi, Ancaster, Caledonia, Cayuga, Stoney Creek, Dunnville, Smithville, Lincoln, Port Colborne, Welland, Scotland, Waterford, Port Dover and Ohsweken.

Heavy downpours can cause flash floods and water pooling on roads. Strong wind gusts can toss loose objects, damage weak buildings, break branches off trees and overturn large vehicles.

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Power Outage

Posted July 16th, 2019

3:27pm - Power has been restored.

3:00pm - We are currently experiencing a power outage in the Main Street E and Governors Road area.  Crews have been dispatched to resolve the issue.

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Ontario Electricity Supply Mix 2018 Data

Posted July 5th, 2019

Each year the Ontario Electricity Supply Mix is disclosed to consumers. Click here to view Ontario's System-Wide Electricity Supply Mix for 2018.

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WHAT'S NEW?

Recent news

The Ontario Energy Board has set electricity prices effective May 1, 2021. These prices will appear on the Electricity line of you bill and are only for the electricity you use. They do not include other charges like delivery. Time of Use prices per kilowatt hour: Off Peak – 8.2¢ Mid Peak – 11.3¢ On Peak – 17.0¢ Tiered prices per kilowatt hour: Residential Tier 1 – First 600 kWh – 9.8¢ Tier 2 – Above 600 kWh – 11.5¢ The Ontario Electricity Rebate (OER) has also changed effective May 1, 2021. Effective May 1, 2021 the OER will be 18.9%.

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