Posted April 6th, 2022
Grimsby Power has been notified that individuals representing themselves as a utility responsible for providing power are calling customers and demanding payment. These individuals are threatening disconnection if payment is not received.
These calls are not coming from Grimsby Power. Grimsby Power follows disconnection practices established and regulated by the Ontario Energy Board. There is currently a non payment disconnection ban in place to the end of April.
If you have been a victim of a scam and experienced a financial loss, please call the Niagara Regional Police Service non-emergency number at 905-688-4111.
If you received one of these calls but did not experience a financial loss, call Phonebusters at 1-888-495-8501 or contact the Canadian Anti-Fraud Centre at 1-888-495-8501 http://www.antifraudcentre-centreantifraude.ca/index-eng.htm
Grimsby Power is introducing a new customer account portal. The new portal gives customers access to electronic bills and consumption information in one easy to use portal. To gain access to e-billing and the new customer account portal, click the link below and click “Register Now”. ACCESS TO REGISTER AND LOGIN
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If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.