There are several ways for customers to pay their power bill:
Customers may pay their account at any Financial Institution in Canada provided the Financial Institution remits the funds to Grimsby Power within Five Calendar Days.
Customers may choose to establish a pre-authorized payment plan for convenient payments that are always on time. For further information on this option, click on the following link, or call our office at (905) 945-5437:
Pre-Authorized Payment Plan Information
To obtain an application form for the Pre-Authorized Payment Plan, click the link below:
Pre-Authorized Payment Plan Application Form
A 24-Hour Drive-Thru Payment Kiosk is located at our office (on the laneway left of our parking lot entrance) for Cheque Payments only. Please do not deposit Cash. Grimsby Power does not accept any regular hydro bill payments inside our office.
For those wishing to pay by Credit Card, Grimsby Power has established an association with Paymentus. Please call 1-866-874-9606 or click on the following link for further information. Note: Paymentus will charge a convenience fee of 1.75% for each transaction.
Application for Paymentus account: Paymentus
Equal Payment Plan
Grimsby Power offers customers the option to enroll in an Equal Payment Plan. This plan gives residential and small commercial customers that have not signed with a retailer the choice of being invoiced an equal amount monthly rather than being susceptible to market price variances throughout the year. This option allows you to receive a monthly invoice for 11 equal amounts with the reconciliation or settlement on the twelfth billing.
If you are interested in enrolling in this plan or wish further information, please contact our Customer Accounts Representative at 905-945-5437 option 2.
All bills are due when rendered. Failure to receive a bill does not entitle the customer to any advantage in their balance due. Bills paid after the Due Date are subject to an Interest Charge of 1.5% monthly (19.56% annually). A further Collection Charge may be imposed for bills remaining unpaid after the Due Date.