Grimsby Power is pleased to offer an additional payment option for customers interested in using their credit card to pay their bill. Paymentus Corporation is a third party automated payment service that accepts Visa, Mastercard and American Express.
Customers should be ready with all of the following:
Paymentus charges a fee to use their service. The fee covers payment handling and processing charges.
Payment Convenience Fee charged to the user will be a flat fee of $5.95 for any payment amount up to a maximum of $200.00. For payments greater than $200.00 you have an option to make another payment. Each payment will incur a $5.95 convenience fee. Effective January 15, 2016 the Convenience Fee charged to the user will be 1.75% for any payment amount up to a maximum of $1000.00.
Grimsby Power does NOT receive any part of the service fee. Paymentus is an independent company providing a service for Grimsby Power customers.
Payments by web or telephone will be known to Grimsby Power instantly. If you have any questions, please feel free to contact our Customer Accounts department at 1-905-945-5437.